Membership number L032
Luxfords are one of fewer than 700 UK removal companies who can claim to meet the British Association of Removers (BAR) strict standards and regular inspections. Membership means that our facilities, equipment, personnel and operational procedures are continuously reviewed. For our customers it means we use Trading Standards recognised Terms and Conditions and plain English service contracts for all work carried out.
The BAR Code of Practice covers how we operate and how we work with our customers, other BAR members and BAR itself. Our membership also provides customers with free access to their Consumer Affairs department in the unlikely event of a problem arising which cannot be resolved directly with us.
We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:
3-4 Viewpoint Office Village
0333 241 3209
Having participated in the Government’s Train to Gain scheme, we are pleased that all our operational staff have successfully completed their NVQ Level II in Customer Care - as far as we know, we are the only domestic removal company to have achieved this.