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Moving Home

The Luxfords name has long been synonymous with quality moving in Surrey and South West London, with a history of providing a high standard of service for more than one hundred and fifty years.

We are proud that, over the years, we have received recognition for the high caliber of service we provide to our clients, including the award for Domestic Mover of the Year, which was adjudicated by both the British Association of Removers and Trading Standards.

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We understand how stressful moving home can be. That’s why every member of our team is dedicated to delivering outstanding customer service and all staff are committed to providing the highest standards in safety and quality to ensure a stress-free move.

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Here’s just some of the criteria we meet and on which we were judged in order to win this prestigious award:

  • Commitment to quality and standards
  • Quality and appearance of premises and vehicles
  • Knowledge, professionalism and helpfulness of staff
  • Customer satisfaction
  • Compliance with the BAR Code of Practice. (view here)
  • Support of and participation in BAR affairs
  • Promotion of BAR through marketing, display and advertising materials
  • Adherence to essential issues such as Health and Safety and other relevant legislative requirements
  • Commitment to training and development of all staff

Comprehensive quotations

If you are moving to a new house, it is helpful to have a specialist to guide and advise you. Following your enquiry, you will be contacted by a professional removals surveyor who will assist you in carefully planning your home move.

To get a good idea of how much you will be moving, our surveyor will conduct a thorough survey of your home, either in person or online.

The free, no-obligation survey is an excellent opportunity to discuss your specific moving needs and ask any questions you may have.

During the assessment, your surveyor will be happy to answer any questions and walk you through your personal moving plan and schedule.

Following the completion of the survey, you’ll receive a written quote of the services, so you can be sure that there are no hidden costs.

Make sure to look at the options for insurance coverage that will be listed on your quote form. These optional add-ons, like Cancellation Cover and Extreme Weather Cover, are there to protect you from anything that might go wrong during your move.

We understand that moving house can be a daunting task, but our surveyors and move coordinators will be available every step of the way to answer any questions you may have and ensure your experience is as smooth and stress-free as possible. 

Moving and packing services tailored to your needs

Whether it’s a full packing service, packing a few items that require special care, or simply providing the materials for you to pack your goods yourself and then supplying a crew on the actual day of the move, we are on hand to assist. We will work with you to provide the exact service you require, tailored to your needs and budget.

Regardless of which service you select, you can be confident that your belongings will be handled with the same level of care and attention throughout. Perhaps that’s why 80% of our business comes from referrals by satisfied customers.

Proudly a member of the British Association of Removers

Luxfords is a member of the British Association of Removers, which means that our customers can be sure that we meet the high standards set by the UK’s leading Trade Association.

With a team of highly trained, uniformed staff and modern, well-maintained vehicles, we will ensure that all your possessions are delivered on time and in perfect condition

Luxfords also follows the BAR’s Code of Practice, and every year our processes and people are checked to make sure they meet the Code’s requirements. We take our responsibilities very seriously, and that is why we strive to provide an outstanding service to all our customers. That’s why, when you choose Luxfords for your move, you can be sure that your possessions are in safe hands.

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